After The Interview, Part 2 – Following Up

You’ve interviewed and sent thank you notes, so you’re done, right? Not quite. There are still a few more steps you can take to strengthen your candidacy.

Follow-Up With Your References

After writing your thank you note, you should also immediately contact anyone who you had provided to the company as a reference. Let them know about your interview and how it went, and prepare them to answer any questions that might have come up during the interview. For example, if the interviewer was particularly interested in a project you worked on with a colleague, let him or her know that so they will be prepared to answer any questions that the interviewer had about that work. And ask the reference to let you know if they are contacted for a reference check.

How — And When — To Follow-Up With The Interviewer

Sometimes, the interviewer won’t know the specific timetable or process for moving forward towards a job offer. Other times, the promised time for the “next step” will come and go, and you’re left wondering if you didn’t make the cut, or if another candidate received the offer. The only way to find out if you’re still in the running is to follow-up. But you don’t want to look like a pest, either.

Here’s how to handle some specific situations:

  • If you were told the next step would happen by a certain date, and that date has passed. What to do: At the end of the interview, you asked the HR person or the hiring manager how he/she would prefer to be contacted. Follow their wishes. If they wanted to be contacted by email, draft a message that re-introduces yourself and reminds them of when you interviewed (and for which position). State that you were anticipating hearing from him/her by (date), and you were contacting him/her to inquire about the status of the hiring process. Have they postponed the next step — and, if so, are you still being considered as a candidate? (Follow the same process if calling to follow-up.)
  • If you promised to follow-up on a certain date. What to do: If you made a promise in the interview to contact the interviewer on a certain date, make sure you do it! This is often used as a test by an interviewer — can the applicant follow instructions? This is especially important if you were asked to send something after the interview (for example, to write a sample report, or submit a writing sample).
  • If you’ve completed several interviews and are waiting on a job offer. What to do: Often the hiring process takes longer than anticipated — and the most common delay happens between the last round of interviews and when a candidate is selected for a job offer. In some cases, the decision may come down to two finalists, and one person is offered the job first. If he or she declines, you may then be offered the job. Don’t be pushy or sound desperate at this stage. Instead, be confident and helpful. A follow-up call or email at this point asks one simple question, “Do you need anything else from me to help you make the hiring decision?” You may preface that with, “I know you’re busy, and I don’t want to take up too much of your time, but I wanted to make sure you had everything from me that you needed.”

Also, stay in contact with your references during this time. Check in with them and see if the interviewer or a reference check company has contacted them. This will often give you a clue that the hiring process is moving forward. (But keep in mind, not all companies — or interviewers — check references.)

Get The Offer

The hiring process isn’t over until it’s really over. Remember, no matter how well the interview went, the job isn’t yours until you receive an offer, accept it, and it’s approved. While it’s rare for an offer to be rescinded after it’s made, it does happen.

So, if you are offered a job verbally, ask for the offer in writing. The offer letter should spell out the requirements of the position and the terms of employment, including salary, benefits, reimbursement of expenses, and any conditions of agreement (for example, hiring conditional on a successful background check or credit check).

If you follow these guidelines, you will not only increase your chances of securing the job offer, but you’ll also increase your confidence as you understand the process. While you won’t get offered every job you interview for, remember that you only need one job offer, if it’s the job you want!

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After the Interview, Part 1 – The Thank You Note

When you are one of many candidates being considered, what you do after the interview can set you apart significantly and increase your chances of being offered the job.

The first — and most important — thing to do is to send a follow-up note. The etiquette for thank you letters after the interview has changed as email takes a larger role in communication during the hiring process. Surveys reveal a wide disparity of preferences among hiring managers about whether a handwritten or emailed note is best. However, what hasn’t changed is the need to send a thank you note. It’s a must.

If you have decent penmanship, access to preprinted thank you cards, and can handwrite a note immediately after the interview, go for it. Just make sure you mail it right away so that it arrives the next day, or within 2-3 days of the interview. Make sure you address the card correctly so that it will be received directly by the interviewer. Be sure to spell the interviewer’s name correctly! And double-check the card to ensure you didn’t spell anything wrong.

If your handwriting could use some help, or you wouldn’t be able to mail a card promptly, email is also acceptable for sending a thank you message. Just make sure you address the email to the right person. For a subject line, you can use something like, “Great to Meet You Today” or “Thanks for Meeting with Me Yesterday.” (And again, spelling counts here too!). Do not send the thank you from your work email, but make sure the personal account you use sounds professional – your first and last name in the address is ideal.

What should you write in the thank you note? The best post-interview thank you notes are brief and to the point.

Cover these four points:

  1. Address the person by name. (Ms. Jones or Mr. Smith, not “Bob” or “Nancy,” unless the interviewer directed you to use his or her first name.)
  2. Thank them for their time and the opportunity to interview for the (name of position).
  3. Mention one thing from the interview that especially resonated with you, or mention an issue (or answer a question) that you felt you didn’t address properly in the interview – but don’t take an apologetic tone. Instead, say something like, “I wanted to clarify what we talked about with staff leadership. I should have emphasized that I do have experience managing teams on cross-functional projects. I would be happy to share additional details, if you’d like.”
  4. Confirm the “next step” from the interview, including what action you will take — or what you’re expecting from the interviewer.

Sample Thank You Note

Dear Mr. Jones,

Thank you for the opportunity to meet with you today to discuss the ABC Company’s job opening for a Sales Director. The plans the company has for expanding into the European commodities market sound incredible, and I think I could be a great asset to the team in this position.

Two things I wanted to emphasize are my language fluency and cultural competence. Having spent two semesters in Belgium during graduate school (and returning there twice for trips in the meantime), I possess the specific understanding of this market that the position requires.

As we discussed in the interview, I look forward to hearing back from you on Monday, and hope that I am selected to participate in the second round of interviews. I really think I can make a significant impact on your international sales in this role. Thanks again for taking the time to meet with me.

Sincerely,

Jane Doe

 

 

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LinkedIn For Busy Executives – What To Do When You Don’t Have Time

You know that LinkedIn is no longer optional – it’s the #1 way to be found by recruiters and one of the easiest ways to grow your network and enhance your professional reputation.

However, many busy executives (and which AREN’T busy?) are hesitant to interact on the site. And with good reason. Since there’s so much that can be done on LinkedIn, it’s easy to assume it’ll take up more time than you have. Plus, it doesn’t exactly look great if a member of the C-Suite appears to be spending the majority of their day on social media, even if it is a professional site.

Still, there’s a middle ground. Here are a few ways to make the most of LinkedIn with just a small time investment:

SET IT AND FORGET IT

Sort of. While LinkedIn is always a work in progress, changes are much more minor after you’ve built a solid profile. Once you’ve got keyword-optimized content that positions you the way you want to be perceived, you’ll start getting more profile views from your target audience.

SPEND 5 MINUTES A DAY

Regular activity is important for your visibility, and fairly simple to maintain. By building it into your daily routine (such as going onto LinkedIn each day before you check your email), visiting the site will become second nature. It almost doesn’t matter WHAT you do, as long as you do something. A few suggestions: comment on or like posts, acknowledge birthdays and job changes, or share an update.

REPURPOSE CONTENT

Think about material you already have, and use that as your status update. Have you been mentioned in an industry publication? Quoted in the media? Has your company put out a press release? Avoid reinventing the wheel and get more use out of content you already have.

Even if you’re happily employed, your activity on LinkedIn will pay dividends when and if you decide to begin an active job search. If you are hoping to find a new position soon, enhancing your online visibility is a relatively quick way to begin attracting recruiters and potential employers.

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Enrich Your Career Through Associations

Have you thought about joining an association but questioned investing the time and money? It’s time to re-visit the subject.  Seven out of ten adults are members of at least one association, which proves there must be personal or professional benefits.  Listed below are three main ways joining associations can make a positive impact on your career.

1) Education: Furthering your education can make a dramatic impact on your career. Whether you are new to the job market or well placed within your career, you can still benefit from learning new skills or brushing up on old ones. By joining an association, you’ll likely save money on webinars, certification courses, etc., along with access to an abundance of free information through newsletters, blogs, and members-only meetings. Even if you only have time to utilize one of these resources, you’ll stay on top of industry trends.

2) Credibility: Being a member of an industry association looks great on your resume – period.  It also indicates that you’re dedicated to growing within your field.  An association membership provides an instant boost to your resume– the minute you pay your dues you can claim to be a member of that association. You can then highlight your membership with a logo on your website or LinkedIn page.

3) Networking: Associations provide one of the best ways to meet others in your industry. To maximize the benefits of networking, you should be doing it whether you are currently looking for a job or are happily employed.

With so many associations out there, how do you choose which one is best for you? Ask your colleagues or do a Google search for relevant associations in your area (i.e. finance associations + Boston). Consider joining an association an investment in your professional future.

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Keep Your Job Search Going Through The Holiday Months

With the hiring slowdown that typically happens around the holidays, job seekers assume it’s a waste of time to reach out to companies in November and December. Nothing could be further from the truth! True, things do quiet down around HR, and often new positions come in January with the new year’s budget.

But companies ARE still open. Hiring managers and HR employees don’t get these six weeks off of work. Use this quieter time of the year to your advantage. Chances are, you won’t have as much competition since others are probably suspending their job search. You’ll be more likely to get to talk to someone at your target company since they won’t be as busy. Your resume may be read more thoroughly since there won’t be as many coming through. Standing out like this could help you come January, when hiring is back in full force.

Still, it’s not enough to blast your resume out during the month of December and hope for the best. Your search will be much more effective if you’re strategic in your approach. First of all, consider what you want. What positions are you interested in, and at which companies? Do they have an open job posted or are you trying to get on their radar for the future?

Next, determine who you need to talk to. If possible, go straight to the hiring manager of the department. You can often find this out through a little online research or by calling the company’s main number. Drastically increase your odds of getting in touch by finding a contact to refer you.

Be clear on your message and what you have to offer. Your resume should clearly communicate how you can add value to a company, and you should be able to confidently articulate this when you make contact with the decision maker. Finally, remember that this is process. Be prepared to follow up, wait, follow up again, and be told to call back after the new year. Though it’s easy to get discouraged, rest assured that you’re ahead of the curve and this can only help you end your job hunt with an offer!

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How to Present Yourself Professionally During a Video Interview

In today’s tech filled world, where so much of business can be conducted online, we are seeing more web-based meetings, tutorials – and interviews. With companies cutting expenses whenever possible, it’s likely that someday you’ll be in the position of interacting with a prospective employer through videoconferencing. When using a system such as Skype, you don’t have the luxury of receiving the same cues of an audience. This can lead to distracting habits such as rocking in the chair, wavering side-to-side, or veering into off topic chatter.

Of course, many of the basics of professional in-person meetings still apply – speak clearly, dress nicely, and spend time preparing material beforehand. Below are a few other tips to remember. Put into practice, they’ll help you not only boost your confidence but also improve the impression you make on the virtual audience.

1)      Eliminate distractions: Before the call, make sure your telephone ringer is turned off, your pets are in another room, and/or your office door is shut. Close out any programs, such as your e-mail, that might be pull your focus (or be visible in a screenshare). It is important to focus on the event at hand and what you will be saying. Distractions will not only affect you but the person(s) on the other end as well.

2)      Give your appearance extra care:  Since the top half of your body is what will be seen, choose your shirt carefully. Generally, it is best to avoid wearing busy patterns and all white on camera.

3)      Remember to stay still and speak clearly: It can be easy to fall into casual mode when you’re sitting by yourself either in your office or in your home. Until the interview is over, treat the situation exactly as you would if you were having it in person. Avoid rocking in your chair, reaching for a drink, or mumbling. Do a trial run with your equipment to make sure you know how to operate it – you don’t want to be fidgeting with cords or other items while the meeting is taking place!

4)      Stay Flexible: As wonderful as technology is, it does fail, and usually at the worst times! If this happens during your interview, make the best of it. Offer to follow-up with documents if you cannot access them for the meeting. If your webcam isn’t working for interview and rescheduling isn’t an option, be honest and make the best of the situation. Your audience will appreciate your flexibility and calm demeanor.

Follow me on Twitter @CharlotteWeeks

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Resigning Gracefully

Once you find the job that brings you joy, it’s can be tempting to be done with your current employer immediately (especially if you really didn’t like the job, boss, and/or co-workers). After all, you got a new position, so who cares about where you were – right? Wrong.

We’ve all fantasized about leaving and never coming back, and it seems like now is your chance. While that day is obviously coming, it shouldn’t be the same day you receive an offer.

Standard protocol is to give a minimum of 2 weeks’ notice ­– whether you’re a teenager working at the mall or an executive leading a company. Even if you loathed the place and can’t imagine staying on one more day, in the end it will benefit you to do so. You’ll maintain goodwill with your current employer, and not give them ammunition to hurt your reputation. You won’t burn bridges with co-workers who will have to pick up your responsibilities until a replacement has been hired. Most importantly, it’ll signal to your new company that you’ll be respectful to them when and if you choose to move on.

Though protocol may vary slightly by company, relationship with boss, etc., here are guidelines for resigning gracefully:

1) Tell your supervisor before anyone else, either in person or on the phone.

2) Provide them with a resignation letter at the same time or follow up after with an email.

3) Offer a minimum of 2 weeks’ notice, but be mindful of agreements made when you were hired. Some companies request 3-4 weeks, or even more.

4) Continue working as hard as you would if you weren’t leaving. You’ll leave your former employer with a positive impression, and that can follow you throughout your career.

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